Admin

Platform administration

Manage multi-environment deployments, export pipelines, and operational integrations while keeping resiliency and failover targets intact.

Environments: 3 Export jobs: 3 Maintenance window: Sun 02:00 UTC

Deployments & resiliency

On-prem + cloud
Environment Status Notes
Production (US-East) Healthy Failover ready - 3 zones
Geographic redundancy enforced with consistent policy bundles across deployments.

Admin user access control

Invite, assign roles, and govern access
Admin user Status Roles Actions
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Invite new admin

Creates a Cognito invite and pre-assigns roles. Status updates after first login.

Access control notes

Provisioning

Cognito invite, then role assignment on first login.

Automated

Disable/Enable

Immediate revocation of console access.

Live

Reset MFA

Forces credential + MFA reset on next sign-in.

Managed

Runtime capability gates

Safe rollback toggles for MRF telemetry

If an MRF change is rolled back, set the related capability to Disabled to prevent UI or data expectations.

Access & role-based control

CSP-grade RBAC templates

Role templates

Role Primary scope Typical capabilities
Platform Owner All environments Full admin, break-glass, approve critical changes
Security Admin Security controls SSO, MFA, IP allowlists, security tooling
Compliance Auditor Audit + evidence Read-only audit, export evidence, attestations
NOC Operator Operations Live monitoring, alert triage, fail-open review
Fraud Ops Whisper + decoy Adjust thresholds, monitor decoy sessions
Policy Admin Policy bundles Create/publish policy, manage consent strategy
Model Release Manager Model lifecycle Approve model rollout/rollback, retrain cadence
Forensics Approver Forensics access Approve evidence access + exports
Forensics Analyst Investigation Case review, evidence prep (no publish)
Billing Operator Billing exports Manage usage export schedules + reconciliation
Read-only Observer Dashboards View-only access across all sections

Identity integration

Roles map to Entra ID groups with environment scoping (prod, staging, sandbox). MFA is required for privileged roles with time-bound access for break-glass workflows.

SSO provider

Microsoft Entra ID (SAML/OIDC).

Configured

Privileged access

Just-in-time + approval gates.

Planned

Access approvals

Two-person review for privileged changes
Target Role Requester Status Actions
No approval requests.

Commercial telemetry & reconciliation

Usage records, exports, and reconciliation

Usage records

Export Schedule Status
Awaiting data Pending

Dispute support

Exactly one usage record per call with correlation IDs for audit and reconciliation.

94% exports delivered within SLA

Usage record samples

Call ID Mode Duration Chargeable Policy bundle Models
Awaiting data

Deterministic counters

Counter Value Window
Awaiting data

Export destination configuration

Export destinations

Type Host Port Path Key path Username Auth Status
SFTP sftp.operator.local 22 /exports/openspan /run/secrets/operator_sftp_key operator_exports SSH key Configured

Export delivery status

Export Scope Delivery Status Time Detail
EXP-KPI-20260125-01 KPIS SFTP DELIVERED 2026-01-25 05:12 Daily KPI export delivered to operator landing zone.

Record delivery outcome

Operational integrations

Security + ticketing

ServiceNow incidents

P1 workflow + escalation SLA tracking.

Not configured

Tenable Nessus

Weekly vulnerability scans.

Not configured

SentinelOne

Threat detection + containment.

Not configured

Security findings & remediation

Vulnerability management
Finding Severity Status SLA
NSS-8821 High Remediating 7 days

Role assignments